Privacy Policy

Last updated: 2026-05-30 TradeWorld Express ("we", "us") respects your privacy. This policy explains what personal data we collect, why we collect it, and how we handle it under the Nigeria Data Protection Act (NDPA) 2023. 1. DATA WE COLLECT • Account data: name, email, phone, password hash, addresses. • KYC data (vendors only): government ID, business registration, utility bills. • Transaction data: orders, payments, payouts, escrow events. • Usage data: pages visited, devices used, IP address, cookies. 2. HOW WE USE IT • To operate the marketplace (process orders, deliver goods, pay vendors). • To comply with KYC, anti-fraud and tax obligations. • To send transactional emails (order confirmations, receipts). • To send marketing emails — only if you opt in; you can opt out any time. 3. SHARING We share data with: payment gateways, logistics partners, KYC providers, and law enforcement when legally required. We do NOT sell your data. 4. SECURITY Passwords are stored hashed (Argon2). Payment card data never touches our servers — it is collected directly by Paystack / Flutterwave. KYC documents are encrypted at rest. 5. YOUR RIGHTS Under the NDPA you may request access, correction, deletion or portability of your personal data. Email privacy@tradeworldexpress.com. 6. COOKIES We use a session cookie for authentication and a small handful of first-party analytics cookies. We do not use third-party advertising trackers. 7. CHANGES We may update this policy. Material changes will be notified by email.